In accordance with the College of Physicians and Surgeons British Columbia (CPSBC) Practices and Guidelines, physicians’ patient records must be stored, and arrangements must be made for patients to have access to copies. As per CPSBC, “Medical records (the actual documents) are not owned by patients but by the physicians who created them.” MedRecords is legally bound to store all original documents and to distribute copies of behalf of your physician to prevent omission and alteration of medical records.
Medical Records are created for the sole use of physicians. For continuation of care these records need to be sent directly to your physician to avoid alterations. For this reason there are additional steps to ensure verification and security. Records are watermarked to reflect that the records were released to the patient and are also encrypted and sent through registered mail. You will be required to show government photo ID on pickup.
We highly encourage patients to find a new physician and have MedRecords transfer their medical records directly to the new physician. It is a lower-cost and the transfer process is quicker.
Please use this contact form to obtain copies of your medical records or to send them to a new practitioner
alternative if not able to use a computer – phone number is 1 604 800 7079