Information For Appointments over the Summer Holidays

please be aware of the following options:

MyHealth App: 

Access your laboratory and medical imaging results online without an appointment:

The MyHealth patient portal is a secure website that gives you convenient, 24/7 access to your Island Health personal health information from anywhere with an internet connection. No referral is required to enroll in MyHealth.

Visit https://www.islandhealth.ca/our-services/virtual-care-services/myhealth

COVE PHARMACY @ 1-250-285-2275: 

If you are looking for a prescription refill, please call here first for any questions about medications and/or prescription refills. You may have refills available that do not require an appointment.

The Pharmacy can also Help with Minor Ailments: 

BC pharmacists are capable of assessing and treating the following simple conditions; if there are any red flags with your presentation, you may need to be further assessed by a GP or NP: 

  • Allergies 
  • Fungal Infections 
  • Heartburn/Acid Reflux 
  • Hemorrhoids
  • Headaches
  • Impetigo 
  • Indigestion/Upset Stomach 
  • Itching/Bug Bites 
  • Menstrual Pain
  • Impetigo 
  • Mild Acne 
  • Nicotine Dependence 
  • Oral Fungal Infections/Thrush 
  • Oral Ulcers/Canker Sores
  • Pink Eye/Conjunctivitis 
  • Sprains/Strains 
  • Skin Rash/Dermatitis 
  • Threadworms/Pinworms
  • Vaginal Candidiasis/Yeast Infection 
  • Emergency Contraception/Morning After Pill 

Campbell River Primary Care Access Clinic

The Primary Care Access Clinic is open 9 a.m. – 4 p.m. Monday to Friday (closed weekends and statutory holidays) offering same day in-person appointments. *Walk-in appointments are not available*

HOW TO USE THE CAMPBELL RIVER PRIMARY CARE ACCESS CLINIC: 

You must call 250-286-7011 to book an appointment – phone lines are open at 8:30 a.m. Monday to Friday.

The clinic is located at the North Island Hospital, Campbell River and District Administration Building at 381 2nd Avenue, adjacent to the hospital. 

WHEN TO USE THE CAMPBELL RIVER PRIMARY CARE ACCESS CLINIC:

The clinic is for people who need access to same day primary care for non-emergency medical concerns and you are unable to get in with your regular practitioner:

  • minor injuries 
  • high fever, cough, and colds
  • cuts, wounds or skin conditions, rashes
  • chest, ear, or bladder infections
  • back pain
  • sprains and strains
  • headaches

In addition, they have Registered Nurses who can offer: 

  • ear syringing
  • wound care
  • suture removal
  • referral to community health services
  • sexually transmitted infection (STI) care including prevention, testing, treatment, and support
  • pregnancy testing and supported decision-making for unexpected pregnancies
  • cervical cancer screening 

WHEN TO USE THE EMERGENCY DEPARTMENT

If you or someone in your care is experiencing a health crisis or has an urgent medical condition do not hesitate to go to the nearest emergency department or call 9-1-1. This includes: chest pain, shortness of breath, injuries where you may require medical imaging to rule out a fracture/dislocation/perforation, inability to weight bear, intense abdominal pain, intense new headache, sudden onset of seeing/hearing issues, change in level of consciousness, thoughts of self-harm or suicidal ideation. 

UNSURE OF WHAT TO DO?

Call 8-1-1 and speak with a nurse anytime day or night. 

HealthLink BC pharmacists are also on call at 8-1-1 when your community pharmacist may be unavailable – every night from 5 p.m. to 9 a.m. 

Our office continues to uphold the policy that we are *not a walk-in clinic*. All Appointments must be booked.

*Please also feel free to access the “Walk-in’s” page on this website to see a list of possible care options.